Jump For Joy Policies and Rules

1. We will walk you through safety rules prior to and after setup of the bounce house. We will also be glad to point out the unique safety features of our bounce house.
2. We take your child's safety seriously. Persons not following the safety rules should be asked to leave the bounce house.
3. Remove shoes prior to entering the bounce house.
4. All bouncers must empty their pockets before entering the bounce house. Jump For Joy is not responsible for articles lost during operation of the bounce house.
5. All bouncers must remove eyeglasses, jewelry, and any hard or sharp objects before entering the bounce house.
6. Absolutely NO flips, wrestling, or other forms of rough housing are allowed in the bounce house.
7. Do not run and/or bounce against the walls of the bounce house.
8. Do not bounce any closer than two feet from each other or two feet from the door.
9. Do not run or jump through the door of the bounce house.
10. Our bounce house is equipped with a safety entrance. Bouncers must enter and exit the bounce house from a sitting position.
11. Do not climb or hang from the interior or exterior of the bounce house.
12. Do not use the bounce house during rain. The jump surface is very slippery when wet.
13. If anchors come loose during operation, cease operation and call 804-931-2847.
14. If during operation the wind becomes excessive (15mph) or greater, remove all children and deflate the bounce house and unplug blower from power.
15. Bouncers should be grouped according to age and size. Ages 3 and up only.
16. If you are using a slide, only sliding feet first is permitted.
17. Do not enter the bounce house if you are pregnant or have physical problems.
18. The number of bouncers allowed in the bounce house should be determined based on the following chart.

 

NO BOUNCERS OVER 200 LBS

 

 

Bounce Unit Size 15 x 15

Children    3 to 8    6

Children     9 to 12     5

Teens     13 & up      4

Big Kids     8 & up     2

 

 

 

Booking Policy:

Our hours of operation are 9 am to 9 pm. We do not accept residential bookings that end later than 9 pm.

Rain Policy:

 
A Jump For Joy representative will contact you to re-confirm your reservation 2 to 3 days prior to your event.  At that time we will discuss the upcoming weather forcast.  If it is very apparant at that time that your event will be rained out, a descision to cancel can be made together at that time.  If the weather is questionable on the day of your event, together we will make the safest descision possible, prior to the delivery of your inflatables.  If it starts raining during your event, unfortunatly we are not able to offer a refund.

 

Cancellation Policy: 

Jump For Joy does not require a deposit to make a reservation. Cancellations within 48 hours of your booking will result in a charge of 50% of the total of your invoice. We ask that if you absolutely must cancel your event, to please be courteous and do so more than 48 hours in advance of your booking date. Inclement or unsafe weather will not result in a charge. If cancellations begin to be a problem, we will have no choice but to start charging a deposit.

 

Delivery Policy: 

Deliveries outside 20 miles of our shop located at 6100 Blest Lane Richmond, Va will be charged a delivery fee of $3.00/mile after 20 miles. This charge will be reflected on your invoice.